Monday, December 31, 2007
The Danger of Gotcha
Made2Measure has a cautionary post up on the value but dangers of performance measurement from an organizational perspective, in this case how courts can be whacked for data taken out of context or put forward with an incentive to improve. One of the very biggest problems for performance-based system is the fear, too often legit, as this post shows, that honest and transparent data, when revealing problems, will lead to getting hammered, not being offered assistance and resources to improve. If in corr sent we ever get to the point of identifying which sentences are effective or not, will the judges and prosecutors responsible for the ineffective ones look forward to cooperating with that system? Nice to have the advice of someone who’s already thought it through.